Process Improvement Specialist, Surface Transporation, EU ATS
Amazon
- Luxemburg
- Unbefristet
- Vollzeit
- Analyze and assess the overall performance of the surface transportation.
- Participate in network improvements for ATS, assessing the impact and trade-offs based on SOPs and create reporting mechanisms.
- Collaborate with the development teams, be responsible for making project decisions, achieving tactical goals while retaining a strategic focus.
- Write and communicate tactical initiatives.
- Implement reporting mechanisms for specific topics related to Customer Experience.
- Identify and analyze data to isolate issues, develop solutions, prioritize opportunities and drive network improvements
- Have a passion for continuously improving customer (internal and external) experience
- Ensure mechanisms are implemented to track progress.
- Remain flexible to changing priorities, open to new ideas
- Bachelors degree
- Transportation or Supply Chain experience, within a high-volume logistics, manufacturing or engineering environment, as well as Project Management experience.
- Experience using data and metrics to test theories, confirm assumptions, generate ideas, execute and measure success
- Advanced knowledge of Excel and demonstrated experience querying relational databases using SQL (or other query language), along with experience using large complex data sets to design models and scenarios.
- Master’s level degree or higher preferred
- Proficiency in Python or any programming language
- Experience with performance metrics, process improvement and Lean techniques
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