Agent Trucking Operations

• Assist customers, outstations on all Road Feeder Service (RFS) related matters
• Follow up / ensure adherence on the regulatory and environmental issues pertaining to surface transportation
• Assist to build-up, maintain and optimize the surface transport activities and network on a daily base
• Plan, monitor and steer the Cargolux RFS import and export operations, including coordination of services and timings with handling agents, customers and suppliers
• Ensure a cost-efficient operation
• Execute administrative duties (listings, truck orders, statistics, direct delivery/pick-up customer details, etc.) as required
• Assist truck drivers if and where necessary
• Comply with GDP procedures and best practices
• Provide improvement suggestions and assist to implement same

• Secondary technical education or accomplished apprenticeship with focus on logistics or equivalent (e.g. Kaufleute für Spedition und Logistikdienstleistungen preferred)
• Previous experience and knowledge of trucking and forwarding is considered as an advantage
• Trained on truck load planning restrictions and dangerous goods on the road (ADR) are considered as an advantage
• Relating openly and comfortably with diverse groups of people, anticipating and balancing the needs of multiple stakeholders
• Strong written and oral communication skills
• Feeling comfortable to work in a team as well as autonomously
• Strong time management skills and being able to take decisions within tight deadlines
• Ability to plan and prioritize work aligned with organizational goals
• Fluency in written and spoken English. German, French or any other language associated will be considered as an advantage
• Proficiency in MS Office applications

• Willing to work shifts 24/7/365
• Position based in Luxembourg
• Occasional travel required within the entire Cargolux network
• Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection

Cargolux