clerical support - first line it support (m/f/d)
Randstad
- Luxemburg
- Befristet
- Vollzeit
- Analyse, select, configure and deploy enterprise and network management tools ;
- Supporting and troubleshooting web based applications ;
- Documentation of solutions, maintaining user/ administration guides and step-by-step instructions ;
- Document policies and operating procedures ;
- Implement, and maintain network security policy, standards, and procedures ;
- Perform customer service support and other profile-related tasks.
- Recent and relevant experience related to IT Helpdesk functions ;
- Knowledge of enterprise and network management ;
- French and English speaker (level C1) ;
- Experience of less than 3 years is required ;
- If you have a Clearance, it'll be considered as an advantage.