
Cash Collection Specialist
- Luxemburg
- Unbefristet
- Vollzeit
- Monitor client accounts with the relevant Partners to select outstanding debts based on the financial reporting to be recovered through client contact;
- Propose to the Partner the most appropriate type of action to recover each selected debt;
- Investigate and document with the relevant team historical business data for each selected debt or bill;
- Resolve customer credit issues with the Finance team and help resolving billing issues in relation with Arendt business teams;
- Identify the right client contact to optimize the communication and issues solving;
- Contact clients to ask about their overdue debts and encourage timely approval of our invoices and their payments;
- Liaise with the law firms in charge of the enforced collection through legal procedures;
- Report to the Partners on the collection activity and accounts receivable status;
- Prepare monthly financial reporting and adhoc analysis to Arendt governance as defined by the Finance department;
- Document the internal collection software.
- You have proven experience of at least 2 years as a Collection Specialist or a similar role;
- You have a perfect command of English, French and German would be an advantage, both spoken and written;
- You have a very good knowledge and practice of billing procedures and collection techniques;
- You feel comfortable to work with targets;
- You have excellent communication and negotiation skills (written and oral) and problem-solving skills;
- You are highly proficient in MS Office (especially on Excel) and have a working knowledge of databases.
All applications will be treated confidentially.Please be aware that the selected candidate will be required to provide a criminal record (or certificate of good conduct).#AM
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