Senior Investor Onboarding & Oversight Officer
- Luxemburg
- Unbefristet
- Vollzeit
- Onboarding Process Management: Coordinate and manage the end-to-end onboarding process for new investors, performing initial screening, ensuring all necessary documentation and requirements are completed accurately and in a timely manner;
- Investor Communication: Serve as the main point of contact for new investors, providing them with personalized assistance, answering their questions, and addressing any concerns they may have during the onboarding process;
- Compliance and Due Diligence: Collaborate with the compliance team to ensure that all investor-related activities adhere to regulatory requirements and internal policies. Conduct due diligence checks on potential investors as per risk based approach;
- Documentation and Record-Keeping: Maintain accurate and up-to-date records of investor information, including contact details, risk assessment and compliance-related documentation (AML KYC, Beneficial owners, related parties);
- Relationship Building: Cultivate strong relationships with investors by providing exceptional customer service and personalized support.
- Internal Collaboration: Collaborate with various internal teams, such as distribution team, sales, compliance, tax, operations to ensure a seamless onboarding experience for investors. Provide feedback and suggestions for process improvement to enhance the investor onboarding journey.
- TA oversight: Perform AML TA register oversight in conjunction with Compliance for High risk and PEP accounts, blocking and report to Board / Management Committee
- Assist the team and manager in transversal topics, new business initiatives related to Investor Onboarding
- Reporting: Prepare investor related reports (Management information, Board report) and KPIs.
- Bachelor’s degree in Business school, University.
- 3 – 5 years’ experience in a similar function.
- Previous experience in Investor onboarding, or a similar role within the financial services industry.
- Good knowledge of laws and regulations (AML-CFT, UCITS/AIFMD, Cross border).
- Knowledge of investment process applicable for UCITS and AIF funds.
- Meticulous, detail oriented and organized with highest quality deliveries.
- Dynamic, proactive in problem solving and entrepreneurship spirit.
- Team player and resistant to stress in fast paced environment.
- Able to meet deadline, prioritize and multitasks.
- Excellent communication and writing skills.
- Exemplary sense of client service and apply tailormade approach.
- Fluent in English and French.
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