Client Acceptance Advisor (m/f/d)
PwC
- Luxemburg
- Unbefristet
- Vollzeit
- Act as the end-to-end guide through the Client service desk and the execution pool by:
- Acting as the main contact and rendering quality support for all the Firm in the client acceptance process by solving/answering the day-to-day issues/queries;
- Analysing the different requests received and answering them in a timely, comprehensive and accurate manner;
- Ensuring that all the Firm get familiar with the various tools and processes through effective communication;
- Raising the blocking points to the experienced Advisor/Senior Advisor in order to obtain guidance/coaching.
- Collecting and saving all the public AML documentation into our internal softwares and at the right place;
- Performing reputational checks (KYC) on our clients and analysing them in order to complete the KYC result section(s) in our software;
- Clearing hits in the screening tool and being able to draft the decisions to be validated by the AML team;
- Doing diverse administrative tasks.
- Being able to analyse exception reports and to develop a critical mindset to propose improvements;
- Being a key element to perform amendments in the relevant systems based on the exception reports;
- Supporting the implementation of efficient, reliable and high-quality data/documents.
- You have a bachelor or equivalent in administration or in other relevant fields (Economics, Accounting, Finance or Law);
- You have a good knowledge of MS office (Word, Excel, etc.) and Google Suite
- You must be fluent in French and have a very good command of English (German is considered as an asset);
- You have a strong sense of confidentiality and can deal with sensitive information;
- You have strong organisational skills, you are proactive and able to multitask.