Student Job - Support InfoDesk

• Responding to customer inquiries, in person or remotely (phone, e-mail)
• Helping issue and collect day passes
• Validating parking tickets for lux-Airport's commercial partners, at the request of management
• Answering passenger calls and handling requests for assistance
• Assisting in the collection of lost and found items and count them according to defined procedures
• Assisting in providing and collecting customer complaint forms
• Forwarding mail, parcels and e-mails to their addressees

• Participating in inclusion initiatives (e.g. Hidden Disabilities Sunflower project, for people with invisible disabilities).
• Participating in waste sorting and energy saving by behaving responsibly.
• Strictly respecting the confidentiality of data processed within the framework of the missions entrusted to the student, as well as discretion regarding all information, exchanges or situations to which he/she may have access during his/her contract.

• High school diploma

• French: fluent spoken and written (C1 minimum)
• English: operational level in the business - advanced level (B2 minimum)
• German: operational level in the business - advanced level (B2 minimum)
• Luxembourgish: operational level in the business - advanced level (B2 minimum)

• Being between 18 and 25 years old;
• Being a student in a school or academic program (in Luxembourg or the Greater Region)

• Valid permanent B driving licence

• Contract: 1-month student contract

• Work location: 100% of tasks performed behind a welcome desk

• The whole application process is managed by Skeeled.
• Our recruitment team will contact you in case your profile matches to our needs.

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