
Card Processing Expert
- Luxemburg
- Unbefristet
- Vollzeit
- Maintain and enhance the configuration of the card processing system in close collaboration with internal stakeholders and the processing system provider
- Monitor and optimise authentication, authorisation, clearing and credit card account processing
- Enhance the bank’s digital capabilities with instant account creation, digital card enrolment, tokenised transactions and digital customer support
- Maintain and update processing system parameters
- Design and implement credit card processing solutions in partnership with the processing provider
- Coordinate service requests and oversee incident resolutions
- Manage SLAs and monitor service quality
- Maintain relationships with credit card schemes and support the follow-up of bulletins and mandates
- Advanced academic degree in Technology, Economics, or equivalent experience with a minimum of 5 years’ experience
- Good knowledge of credit card issuing/acquiring and processing environments
- Proficiency in business process documentation and/or technical solution design
- Strong analytical abilities and communication skills
- Fluency in English is essential; proficiency in German, French, Spanish or Italian is a plus
- Hands-on approach: Willingness to roll up sleeves and get involved, demonstrating a down-to-earth attitude to get the job done
- Collaboration and teamwork: A natural team player who thrives in a flat organisational structure and actively contributes to the collective success of the team
- Self-motivation and drive: Highly dedicated and motivated to achieve both individual and team goals, with a commitment to excellence and continuous
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