
Senior Business Analyst (m/f/d)
- Luxemburg
- Unbefristet
- Vollzeit
- Lead needs analysis and requirements gathering activities across business and operational units;
- Drive problem discovery workshops and facilitate a variety of workshops with stakeholders to surface key issues and opportunities;
- Conduct needs assessments to understand root problems and align with strategic business goals;
- Document workshop outcomes, decisions, and ensure follow-ups are executed.
- Define and document scoping, high-level requirements, and solution designs;
- Apply BA techniques such as SIPOC, 5 Whys, Root Cause Analysis, and HLR (High-Level Requirements) amongst others to identify underlying problems, validate business needs, and support effective decision-making;
- Create business context diagrams, and process maps to reveal areas of improvement.
- Conduct As-Is Assessments to identify gaps, inefficiencies, and improvement opportunities to serve as the basis for the To-Be Design;
- Collaborate with stakeholders to review and optimize business processes across different business units;
- Design and document optimized workflows, leveraging automation and data insights where applicable.
- Hold a Bachelor’s or Master’s degree in Business, Management, Information Systems, Engineering, or a related field;
- Have 5+ years of relevant experience in business analysis, consulting, or transformation roles;
- Have experience in business process modeling (ARIS, Visio,..) and solution design;
- Show proficiency in frameworks and techniques such as SIPOC, Root Cause Analysis and Business Context Diagram;
- Show knowledge of Power BI, Alteryx, and AI tools like Microsoft Copilot;
- Demonstrate excellent English written and verbal communication skills, with the ability to clearly present insights and recommendations (French is considered an asset);
- Have strong stakeholder engagement and facilitation skills;
- Possess experience working in cross-functional team environments, it is a plus.