HR Service Center Officer (m/f/x)

• Provide qualified and supportive guidance to employees on information requests, self-service transactions, workflow, and HR portals
• Manage HR employee data entry, data clean-up and ensure the integrity of data on the appointed HRIS to meet quality control and performance metrics
• Prepare and provide all documentation relating the employee life-cycle
• Support end-to-end on- and off boarding process, participate to the employee experience and process improvement
• Perform various tasks in the HR Service Center including but not limited to transversal trainings, employment check
• Timekeeping monitoring for a wide scope of employees
• Potentially participate in HR projects, support testing, distribution list requests, reporting, audits and information requests from Authorities, legal team and other HR functional partners
• Liaise with internal and external stakeholders to ensure a positive employee experience.

• Bachelor's degree in Human Resources or equivalent work experience (2 years minimum)
• Knowledge and experience with an HRIS, ideally SAP R3
• Demonstrate strong oral and written communication skills and excellent customer service skills
• Must have ability to effectively utilize MS Word and Excel
• Act with attention to detail, delivering accurate work within timeframes and Service Level Agreements
• Ability to handle tight deadlines and multi-tasking is a must
• Show the capacity to work under pressure and deal with unforeseen and urgent issues
• Be able to identify problem and be committed to action identified issues
• Be able to handle highly confidential material on a continuous basis in an extremely professional manner
• Be accurate, detail oriented and quality driven
• Respect deadlines and demonstrate ownership.
• Fluent in French and English (oral and written), Luxemburgish and German is considered as an asset.

• Be familiar with the programs, Collective Agreements and specific procedures of a Human Resources Department

Luxair