Analyst Digital Sales

Task Responsibilities:

Support Cargolux Sales organization to identify commercial opportunities and risks emerging from the digital sales channels

Own and strengthen key relationships with key digital channel users and system providers
Manage all aspects of digital sales channel traffic monitoring, forecasting and reporting processes
Understands core Digital sales operations concepts (lead/opportunity conversion, pipeline development) and develops reporting and analytics in these areas for enhanced business insight
Develop understanding of customer behavior across channels and necessary developments
Analyze, identify and quantify opportunities to enhance digital distribution strategy
Develop communication plans by working with marketing department and revenue management
Contribute to other initiatives on ad-hoc basis
Support Digital Sales team to incrementally improve its product

Gather and formalize results from various analyses to propose product improvements (user experience, new features, issues etc.)
Feed product backlog with concise and clear user-stories
Monitor industry trends, competitive landscape, and best practices to identify new opportunities to stay ahead

Essential Requirements For The Position:

Bachelor's degree in an analytical or quantitative field
At least three years of relevant relevant experience
Rigorous and structured mind with strong business accumen
Proven ability to derive actionable insights from data to effectively guide decision-making
Strong written and oral communication skills, to be used with internal and external stakeholders
Ability to assess and prioritize tasks autonomously
Curious and interested with Digital Technologies and Analytics Systems
Fluency in written and spoken English, other languages are a distinct advantage
Proficiency in MS Office and Business Intelligence (BI) tools

Working Conditions:

Full-time permanent position
Position based in Luxembourg
Flexible working hours as per our Collective Work Agreement
A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection