Quality Manager, DS ACES, EU AMXL(L5)

Amazon

  • Luxemburg
  • Unbefristet
  • Vollzeit
  • 12 Tage her
Job DescriptionDESCRIPTIONClear and effective processes make sure every customer across the globe receives the speed, quality, and reliability they expect from Amazon. As a Quality Manager, DS ACES, you'll get involved in analysing the way we do things and working with colleagues across different teams to make our processes better. This role is an opportunity to help shape the future of Amazon, because even small changes can transform our business.Key job responsibilities
  • Analyse data and gather feedback from stakeholders to identify any inefficiencies in current operations
  • Establish frameworks to ensure that the trade-offs between quality, speed, cost and other factors are optimised
  • Share ideas on how processes can be improved
  • Regular reviews of optimality, offering data-led solutions for changes that will see long-term improvements
  • Ensure year-on-year, double-digit growth in the shipped volume
A day in the lifeYou’ll be part of a team driving major projects to standardise our processes and make improvements to our operations. That will involve being in regular contact with senior management and a wider group of stakeholders to define the project requirements and update them on status, risks and impacts. You’ll also create communication plans to bring everyone up to speed with the new processes you implement.As a Quality Manager, DS ACES, you’ll be spotting problems and inefficiencies, and creating solutions. Deep diving into data will help you find those challenges and keep track of the effectiveness of your improvements. You’ll also lead a few members of your own team and be involved with managing their daily tasks.About the teamAmazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.We are open to hiring candidates to work out of one of the following locations:Luxembourg, LUXBASIC QUALIFICATIONS
  • A degree in business, engineering, supply chain, transportation, mathematics, economics physics or another technical field
  • Relevant experience working in supply chain, transportation, project management or management consulting
  • Relevant experience in communicating with senior stakeholders and leadership
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
  • Relevant experience in managing multiple projects with competing deadlines
PREFERRED QUALIFICATIONSPreferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
  • Experience in analytical tool building
  • Advanced knowledge of SQL
  • Proficient in data visualisation tools such as Tableau, Power BI or QuickSight
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

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